Blue Pumpkin Company — Delivery & Styling Policy

At Blue Pumpkin Company, we believe creating a beautiful seasonal entrance should be simple and enjoyable. Our curated seasonal collections are thoughtfully prepared and delivered directly to your home, with styling options designed to fit your preferences.

Please review the following delivery and styling guidelines before placing your order.

Complimentary Local Delivery

Blue Pumpkin Company offers FREE local delivery on qualifying orders of $200 or more within our designated service areas.

Every fall display collection includes complimentary local delivery and our exclusive Designer-Guided Setup instructions.

Traditional parcel shipping is not currently available unless specifically stated on an individual product listing.

Service Areas

We proudly serve residential customers throughout:

• San Diego County

• Orange County

• Select Riverside County communities, including Canyon Lake, Lake Elsinore, Menifee, Murrieta, Temecula, Wildomar, Corona, Riverside, and Perris

Delivery eligibility is determined by the ZIP codes currently included in our Shopify delivery system. Not every address within a listed city or county is necessarily eligible.

Outside our delivery area?

We may be able to accommodate special delivery requests for an additional travel fee, depending on distance, order size, and availability.

Please contact us before placing your order to discuss possible arrangements. Additional delivery charges, if applicable, will be communicated and agreed upon in advance.

Delivery Scheduling

Fall display deliveries are scheduled according to the delivery window selected during checkout.

Our Fall 2026 delivery windows are:

• October 19–25

• October 26–November 1

• November 2–8

• November 9–15

These dates represent delivery windows rather than guaranteed individual delivery dates.

Blue Pumpkin Company will coordinate delivery details with customers before their scheduled delivery.

Specialty products, including air garlands and certain decorative installations, may require separate scheduling based on the requested service date and availability.

Payment Before Delivery

Customers who select our 50% Reservation option must pay their remaining balance before their scheduled delivery.

Customers who select Pay in Full receive a 5% discount on eligible seasonal packages and styling options.

All required payments must be completed before products are delivered or installation services are performed.

Designer-Guided Setup — Included

Every fall display package includes our Designer-Guided Setup experience at no additional charge.

Customers receive their complete curated collection along with styling instructions designed to help them create a beautiful seasonal entrance.

Customers may also request a personalized digital design concept using a photograph of their entrance. These concepts are intended as visual inspiration and may differ from the final arrangement due to natural product variations, available inventory, and property features.

Designer-Guided Setup is a self-styling service and does not include professional on-site installation.

White-Glove Styling & Installation — Optional Upgrade

For customers who prefer a completely hands-off experience, Blue Pumpkin Company offers optional White-Glove Styling & Installation.

Our team will professionally arrange the purchased seasonal collection at your property.

White-Glove Styling & Installation must be specifically selected and purchased when ordering and is subject to service-area eligibility and scheduling availability.

Additional installation charges vary by collection and are displayed during product selection.

Delivery Access & Property Preparation

Customers are responsible for providing accurate delivery information, including their address, phone number, gate codes, access instructions, and any applicable HOA or community requirements.

Please ensure that the designated delivery or installation area is safe and reasonably accessible.

For White-Glove installations, the intended display area should be cleared of obstacles before our arrival.

Customers do not necessarily need to be present for delivery or installation when suitable arrangements and access instructions have been confirmed in advance.

Blue Pumpkin Company is not responsible for delays caused by incorrect addresses, inaccessible properties, missing access instructions, or circumstances outside our reasonable control.

Weather & Schedule Adjustments

Because our products and services are intended for outdoor environments, severe weather, unsafe conditions, supply delays, or other circumstances beyond our reasonable control may occasionally affect scheduled deliveries or installations.

If adjustments are necessary, we will contact you and make reasonable efforts to arrange an alternative date or delivery solution.

If we are unable to fulfill an order, our Cancellation & Refund Policy will apply.

Natural Product Variations

Our seasonal collections include real pumpkins, gourds, florals, and other natural materials.

Each collection is unique. Colors, shapes, sizes, textures, and individual varieties may differ from product photographs and digital styling examples.

We carefully curate each display to maintain the overall aesthetic and approximate quantities described in the selected package.

Natural products are perishable and may be affected by weather, wildlife, temperature, and outdoor conditions after delivery.

Rental Décor & Seasonal Collection

Certain decorative items, including designated lanterns and rental accessories, remain the property of Blue Pumpkin Company.

These items are provided for temporary seasonal use and must be available for collection at the end of the agreed rental period.

Customers will receive applicable collection information or instructions.

Questions or Special Delivery Requests

We are happy to assist with delivery questions, special arrangements, and styling inquiries.

Blue Pumpkin Company

Email: bluepumpkinco@yahoo.com

Phone: (619) 760-6317

Curated Festive Décor – At Your Door

Make every season feel like coming home.